Econeckpure

Return Policy

This Return Policy applies to digital meal plan packages purchased from Econeckpure through econeckpure.ddd.

Digital Product Nature

Our meal plan packages are delivered digitally, including recipe access, grocery lists, prep schedules, and tool configurations. Once digital content has been accessed or downloaded, it cannot be returned in the traditional sense.

Refund Eligibility

You may request a refund under the following conditions:

  • The request is made within 7 days of purchase
  • You have not accessed or downloaded the plan content
  • The plan was purchased directly through our website

Refund requests that meet these criteria will be reviewed within 5 business days. Approved refunds are processed to the original payment method within 10 business days.

Non-Refundable Situations

Refunds are not available when:

  • Plan content has been accessed, viewed, or downloaded
  • More than 7 days have passed since the purchase date
  • The purchase was made through a third-party platform not operated by us
  • You changed your mind after customizing a plan through our interactive tools

Plan Modifications

If you are unsatisfied with your plan configuration, you may adjust preferences using our Architect and Exclusions tools before the plan cycle begins. Contact us if you need assistance modifying an active plan.

Billing Errors

If you believe you were charged incorrectly, contact us within 14 days of the charge. We will investigate and issue a correction or refund if a billing error is confirmed.

Subscription Cancellations

If you have a recurring weekly plan subscription, you may cancel at any time before the next billing cycle. Cancellation takes effect at the end of the current paid period. No partial refunds are issued for unused days within an active billing period.

How to Request a Refund

To submit a refund request, contact us with your order details:

Email: help@econeckpure.world
Phone: +1 (844) 880-7180
Address: 4 Liberty Ln W, Hampton, NH 03842, United States

Include your full name, email address used for purchase, order date, and reason for the request.

Contact

For additional questions about returns or refunds, please reach out using the contact information above or visit our Contact page.